As you may be aware, on December 2nd, 2022, we announced that Mar Medica became a part of the Duomed Group. This exciting partnership allows us to further strengthen our position in the Surgery and Hospital Solutions space, while enabling us to grow into new healthcare segments.
Mar Medica to become Duomed Southeast Europe
We are pleased to share the next step of Mar Medica’s evolution and how this change will benefit you and are delighted to announce that as of January 2nd, 2024, Mar Medica will formally be known as Duomed Southeast Europe.
Now Mar Medica has become a part of the umbrella organization Duomed Group, processes will be streamlined, and customer support harmonized, allowing us to enhance our ability to serve you better as a strategic partner with a broader product portfolio, under the name Duomed Southeast Europe.
The name ‘Mar Medica’ will phase out, however, we will continue to commit to our customers and will provide the same, if not better, level of service you currently experience. Your familiar Mar Medica contacts, operating from the existing offices in Belgrade, and our product portfolio will remain unchanged.
This rebranding will not affect or delay any current or future orders. However, this letter is intended to offer notice that from 2nd January 2024, we will be using our new name for all our official purposes.
Updated contact details
You can reach us from January 2, 2024 using the information below. To ensure continuity, may we ask you to make the necessary adjustments to your system. Please find our updated contact details below:
| Email addresses | |
|---|---|
| General | info.see@duomed.com |
| Orders, sales & quotations | order.see@duomed.com |
| Service, Technical support & IT | service.see@duomed.com |
| Finance, invoices & payments | finance.see@duomed.com |
| Quality, regulatory & product complaints | quality.see@duomed.com |
The existing email addresses of your Mar Medica contacts will change to name.surname@duomed.com. Your Product Specialists mobile phone number will remain the same.
Company details
Aside from Account Name - Duomed Southeast Europe - all financial details remain unchanged.
This exciting evolution of our business will enable us to continue to build upon our service excellence approach for our customers as well as our suppliers. We believe this change allows us to continually anticipate the everchanging medical landscape. Should you have any further questions on this matter, please do not hesitate to get in touch.