Business Analyst ERP (D365 F&O)

1. ERP System Support (D365 F&O):

• Act as the primary point of contact for key users within the organization, providing day-to-day support and ensuring the efficient use of D365 F&O.
• Identify and troubleshoot system issues, ensuring timely resolution by collaborating with internal teams or external partners.
• Maintain and improve the user experience by identifying areas of improvement in existing processes.

2. Business Process Innovation:

• Collaborate with stakeholders to analyse business processes, identify gaps, and propose innovative solutions.
• Translate business requirements into clear functional specifications for the development team.
• Lead workshops with key users to gather feedback and ensure continuous improvement of ERP processes.
• Act as a bridge between business stakeholders and technical teams to ensure the successful implementation of new features and enhancements.

3. New Company Integration:

• Support projects to migrate companies from other ERP systems to the Group D365 F&O.
• Work closely with the new companies to map their processes to D365 F&O functionalities, ensuring a smooth transition.
• Support data migration plans and system configurations.
• Provide training and support to ensure a successful onboarding experience.

4. Documentation & Training:

• Create and maintain comprehensive documentation of processes, workflows, and system configurations.
• Deliver training sessions/ workshops and develop user guides to ensure key users are confident in using the ERP system.

5. Continuous Improvement & Innovation:

• Stay updated on D365 F&O updates and features to recommend improvements.
• Proactively identify opportunities for automation and process optimization within the ERP.
• Suggest and implement best practices to ensure the ERP system aligns with business goals.

Technical Skills:

• Proven experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O).
• Strong understanding of ERP systems and business processes across various domains (Finance, Operations, Supply Chain, etc.).
• Experience with data migration and system integration projects is a plus.
• Familiarity with Power Platform (Power BI, Power Automate) is a plus.

Business Skills:

• Excellent problem-solving and analytical skills.
• Ability to translate business requirements into functional specifications.
• Effective communication skills to bridge the gap between business and IT teams.
• Experience in training and supporting key users.

Soft Skills:

• Proactive mindset with a focus on continuous improvement.
• Strong collaboration and teamwork skills.
• Ability to work independently and manage multiple priorities.
• Customer-focused approach to support key users.

Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Minimum of 3-5 years of experience working with D365 F&O.
• Microsoft certifications related to D365 F&O are an advantage.

• An opportunity to work with a cutting-edge ERP system and drive innovative solutions.
• A collaborative work environment that values continuous learning and improvement.
• Competitive salary, company car and benefits package.
• Opportunities for professional development and certifications.

Location: Main Office - Antwerp Area