Our technical service department is responsible for the installation of your products and provides the after-sales services. Competence, punctuality, speed and reliability are the values that guide our technical team on a daily basis.
Duomed provides a permanent service offering different solutions ranging from preventive maintenance contracts to all-inclusive contracts with the possibility to benefit from a 24/7 service. Our partner customers are the best guarantors of our service.
Duomed has been offering total solutions in the medical device field for more than 60 years. We are committed to selecting high-quality suppliers and maintain strict standards in terms of quality, precision and user-friendliness. Our internationally recognised brands are synonymous with stability and reliability. Duomed constantly seeks complementary suppliers to anticipate the changing needs of the medical care sector.
Our services go beyond just selling a device: we also handle the installation and operationalisation of your new equipment, both in new facilities and in existing structures. Our technical services include:
The versatile team at your service consists of competent people, with years of experience in maintaining high-tech equipment. When a product in the medical field no longer functions correctly, the quick intervention of a specialist is crucial. In this respect, we have a large team at your service:
Our after-sales service guarantees excellent service and follow-up of all purchased equipment. We strive to meet your needs and optimise the performance of your equipment. Duomed offers various maintenance contracts, including calibration and inspection support.
Our technicians have built up unique expertise over the years and are happy to share it with you via Training, to ensure the optimal operation of the equipment distributed by Duomed and to maximise your ROI (Return On Investment).
In addition to our Technical Service, we also offer Clinical Software Solutions.
If you need assistance, please contact our technical department at 03 870 11 22 or via support.be@duomed.com.